Privacy Policy
Last Updated: January 15, 2025
Introduction
At ThinkUltraGlow, we understand that your financial information deserves the highest level of protection. As a budget audit preparation service operating in Thailand, we're committed to transparency about how we collect, use, and safeguard your personal data.
This privacy policy explains our practices in plain language because we believe you shouldn't need a law degree to understand what happens to your information. We operate under Thai data protection regulations and international best practices to ensure your privacy rights are respected.
Information We Collect
Financial Information
When you use our budget audit services, we collect financial data necessary to provide accurate analysis. This includes income statements, expense records, bank transaction summaries, and budget documents you choose to share with us.
Personal Details
We collect basic contact information including your name, email address, phone number, and business address if applicable. This helps us communicate effectively about your audit preparation and deliver our services.
Usage Information
Our website automatically collects technical information about your visit, including IP address, browser type, pages viewed, and time spent on our site. This helps us improve our service and ensure our platform works well for all users.
- Device information and browser specifications
- Page navigation patterns and feature usage
- Session duration and interaction timestamps
- Geographic location (country and city level only)
How We Use Your Information
Your information serves specific purposes related to providing quality budget audit preparation services. We analyze your financial data to identify areas for improvement and create customized recommendations for your budget optimization.
We use contact information to schedule consultations, send audit reports, and provide ongoing support throughout your engagement with us. Marketing communications are sent only with your explicit consent and can be discontinued at any time.
Service Delivery
Financial information is processed to create comprehensive audit reports, identify spending patterns, suggest budget improvements, and prepare documentation for your review. We may also use this data to benchmark performance against industry standards while maintaining your anonymity.
Your Rights Under Thai Law
Thailand Data Protection Compliance
We comply with Thailand's Personal Data Protection Act (PDPA) and respect all rights afforded to individuals under Thai law.
Access Your Data
You can request a copy of all personal information we hold about you, including financial data and usage records.
Correct Information
If any personal or financial information is incorrect, you have the right to request immediate corrections.
Data Portability
You can request your data in a machine-readable format to transfer to another service provider.
Delete Your Data
You may request deletion of your personal information, subject to legal retention requirements for financial records.
Restrict Processing
You can limit how we use your information while maintaining your account and access to completed audit reports.
Object to Processing
You have the right to object to certain types of data processing, particularly for marketing purposes.
Data Security Measures
Financial information requires exceptional security, and we've implemented multiple layers of protection. All data transmission uses TLS encryption, and our servers employ enterprise-grade security protocols with regular security audits.
Access to your information is strictly limited to authorized personnel who need it to provide services. Our team undergoes regular privacy training, and all systems are monitored for unusual activity.
Storage and Backup
Your data is stored on secure servers located in Thailand with encrypted backups maintained according to industry standards. We use firewalls, intrusion detection systems, and regular security updates to protect against unauthorized access.
Data Retention and Deletion
Information Retention Schedule
Third-Party Relationships
We work with carefully selected partners to provide comprehensive budget audit services. Payment processors handle transaction data according to PCI DSS standards, while cloud storage providers maintain data security certifications.
Any third party with access to your information is bound by contractual obligations to protect your privacy. We regularly review these relationships and ensure all partners meet our security standards.
International Transfers
Some service providers may process data outside Thailand. When international transfers occur, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by relevant authorities.
Exercising Your Rights
Requesting access to your information or making changes is straightforward. Contact us using the information below, and we'll respond within the timeframes required by Thai law – typically within 30 days for most requests.
When contacting us about your data, please include enough information to verify your identity and specify exactly what you're requesting. This helps us process your request quickly while protecting your information from unauthorized access.
Changes to This Policy
We review and update this privacy policy annually or when significant changes occur in our data practices. Material changes will be communicated directly to active clients via email, with updates posted on our website for transparency.
The current version is always available at thinkultraglow.com/privacy-policy, and we recommend reviewing it periodically to stay informed about how we protect your information.
Privacy Contact Information
Address: 45 Jootee Anusorn Rd, Tambon Hat Yai, Hat Yai District, Songkhla 90110, Thailand
Phone: +66 44 393 860
Email: [email protected]
Privacy Officer: Available Monday-Friday, 9:00 AM - 6:00 PM (Thailand Time)